AI Customer Service That Answers in Seconds, 24/7

AI customer service automation uses an AI agent to instantly answer customer questions, resolve common requests, and route the rest to your team — across WhatsApp, your website, and email, around the clock. Qolca builds custom AI support agents trained on your products, policies, and tone, so most conversations get a fast, accurate answer without adding headcount.

Book a free call · Chat with our AI

Customers expect instant replies, but staffing 24/7 support is expensive and slow questions pile up overnight and on weekends. Generic chatbots frustrate people with rigid scripts and dead ends, pushing buyers to competitors who respond faster.

Qolca builds a support agent that actually understands the question. It’s trained on your real knowledge base, connected to your systems, and designed to hand off cleanly to a human when needed — so speed never costs you trust.

What you get

Instant answers, day and night

Resolve FAQs, order status, pricing, and booking questions in seconds — even at 2am — so no lead waits.

Trained on your business

The agent speaks in your tone and answers from your actual policies and catalog, not generic web text.

Clean human handoff

When a conversation needs a person, it routes to the right team with full context — no repeating.

Lower cost per ticket

Deflect routine volume so your team focuses on complex, high-value cases.

Common use cases

E-commerce support

Order tracking, returns, sizing, and product questions answered instantly on WhatsApp and your store.

Appointment-based businesses

Clinics, salons, and services that book, reschedule, and confirm appointments automatically.

Lead qualification

Greets website visitors, answers pre-sales questions, and books qualified calls.

Qolca products you can use today

Qolca Shop — open-source e-commerce — Self-host free · Managed for $10/month

Launch a full online store you actually own.

A complete e-commerce platform (React frontend + Django backend) you can clone from GitHub and self-host for free. Don’t want to manage servers? We deploy, host, and set it up for $10/month — MercadoPago included, with Stripe, Izipay, or Culqi on request.

Live demo · Frontend on GitHub · Backend on GitHub

Propaga — social media on autopilot — Free via MCP · Web platform $10/month

Automate your social channels for free.

Propaga lets you automate your social media. Connect your Facebook and use the Propaga MCP with Claude Code to have AI reply to your audience — for free. Prefer a dashboard? Use the full web platform for $10/month.

Open Propaga

Frequently asked questions

What is AI customer service automation?

It’s using an AI agent to handle customer conversations automatically — answering questions, resolving routine requests, and escalating complex ones to your team — across channels like WhatsApp, web chat, and email.

Will it replace my support team?

No — it removes the repetitive volume so your team can focus on the conversations that need a human. Most clients use it to scale support without scaling headcount.

Can it handle my specific products and policies?

Yes. We train it on your knowledge base, catalog, and tone so answers are accurate and on-brand, and connect it to your systems for live data like order status.

What channels does it work on?

WhatsApp, your website, and email are the most common. We build for the channels your customers actually use.

How fast can it go live?

A focused support agent typically launches in weeks. We scope it in a free discovery call.

See your AI support agent answer real questions

Book a free demo and we’ll show an AI agent trained on your business answering the questions your customers actually ask.

Book a free call

Related solutions