Privacy Policy

Last updated: April 2026

Introduction

This policy explains what data Qolca collects when you visit our website (qolca.org), use our AI chat assistant, receive our emails, or interact with our marketing and outreach channels — and how we handle it.

Data We Collect

We collect the following when you interact with our digital channels:

• Contact information (name, email, phone) submitted through forms, chat, or scheduling links
• Website analytics: pages visited, referral source, device type, and engagement patterns (via Google Analytics and Meta Pixel)
• Messages exchanged with our AI sales assistant, stored temporarily per session

How We Use Your Data

We use collected data for the following purposes:

• To respond to your inquiries and schedule consultations
• To send follow-up emails, outreach sequences, and relevant updates about our services
• To improve our website experience, AI assistant quality, and marketing effectiveness

Third-Party Services

We use third-party tools to operate our marketing and analytics: Google Analytics, Meta Pixel, Calendly, email marketing platforms, and Anthropic (AI provider). These services process data under their own privacy policies. We do not sell your personal information.

Data Retention

AI chat sessions expire after 1 hour and are automatically deleted. Contact submissions and email subscriber data are retained as long as needed for lead nurturing and communication purposes. You can request deletion at any time.

Your Rights

You have the following rights regarding your personal data:

• Request access to the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data from our systems
• Unsubscribe from any marketing emails or outreach at any time

Contact Us

For privacy-related questions or data requests, contact us at info@qolca.org